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FAQ

Frequently Asked Questions

Here you will find answers to some of the most frequently asked questions Miniature Expressions receives:

Do you have a store we can visit?

Miniature Expressions is an online retailer of miniature gifts, decorations, and collectibles. We sell directly from our warehouse located in Orlando, FL. By selling online only, we are able to pass on extensive savings to you.

Do you make the products you sell?

No, we purchase our products for resale from leading artists and manufacturers. We offer only the highest quality and most sought after products for you to choose from.

Is my information safe when I make a purchase?

Yes it is! The technology used for our site is based utilizes the latest security techniques. Your information is stored securely in our system. Your personal and credit card information is encrypted during checkout and processed by industry leading payment processors.

Will you sell my information?

Never! Please see our privacy policy for more information about how we use the details your provide in your customer account.

Can you ship overnight or to an international address?

We can ship overnight for an additional fee. We do not currently ship internationally. Please see our shipping policy for more information.

How long will it take to receive my order?

Typically, we process an order with 24 – 72 hours. Once shipped, the amount of time before your receive your order will depend on your location and the method of shipping you selected at checkout. Please see our shipping policy for more information.

How can I check the status of my order?

Log into your account and view your order history. There you will the status of any outstanding orders and a list of your previous orders as well.

This is a gift, will you gift wrap my order?

We do not currently offer gift wrapping services.

Can I cancel my order or return it for a refund?

Yes, please see our Return Policy for more information.

Do you have a catalog?

No. We are always adding new and exciting products for you. Our site is our live catalog.

Do you have a mailing list?

We have an email only mailing list. Please sign-up for our newsletter to receive announcements on new products, special offers, and sales.